Shipping
& Returns

Shipping Policy

All orders received no later than 5:00 PM Eastern Time will require one full business day for processing and packing at our warehouse before shipping. 

Please note that orders are shipped and delivered on business days only (this excludes weekends and holidays).

We only ship domestically within the United States and shipping times could vary due to inclement weather. 

Return Policy

CIOKS will accept returns of new items that are unworn, unaltered, and free of damage. For a full refund please return the item within 14 days from the receipt of the original order.

Items will not be accepted for return after 14 days of the original order. Please include all original packaging.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

 

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 

Credit will appear in contingent upon the policies of the issuing credit company

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